TW-SERVICE

TW-Service - The competent immediate help

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TW-Service

Good support is provided by employees who carry out planned maintenance or offer advice for special challenges with a lot of commitment and just as much technical expertise. But don't let yourself be fooled – a company does not require hundreds of employees to offer good support. The ratio of the number of customers relative to the number of technical staff in support must be right. At Technowood, this ratio and also the relationship with the customer are just right. 

  • personal advice
  • • Our support team knows the plant operators
  • At Technowood, customers are not just mere numbers
  • advanced know-how
  • • Our support team knows the plant and the situation on site –
  • Our support team also takes care of the commissioning process
  • ongoing exchange of knowledge
  • • Our support team keeps up to date
  • The annual aftersales training for operators (UserClub)
  • provides the opportunity for exchange of knowledge beyond the day-to-day business

SUPPORT - Software & Controls

Mathias Huber
Mathias HuberCoordination of Software Team
+4171 997 04 07
mathias.huber@technowood.ch
Elias Ammann
Elias Ammann
+4171 997 04 06
elias.ammann@technowood.ch
Richard
Richard "Richi" Frey
+4171 997 04 20
richard.frey@technowood.ch
Roman Hofstetter
Roman Hofstetter
+4171 997 04 21
roman.hofstetter@technowood.ch

SUPPORT - Service

Marco Dauru
Marco DauruCoordination of Service Team
+4171 997 04 02
marco.dauru@technowood.ch
Technowood GmbH
Horb 5
CH-9656 Alt St. Johann
T: +41 (0)71 997 04 00
F: +41 (0)71 997 04 01
E: info@technowood.ch